To Trademark Or Not To Trademark?

Elaine and I came up with the name $200kfreelancer late last year, when we were tossing around ideas for a blog that we’d enjoy doing, that would not require massive quantities of our time (we are both busy aiming to meet our income goals).

A lot of people liked the name, so, having written a dozen stories over the years about the importance of protecting one’s intellectual property, we decided to look into what was involved with getting a trademark. We chatted with a couple of lawyers, learning that it would cost in the neighborhood of $2,000 to research any conflicts and file the paperwork at the USPTO.

We decided to go it alone, in part because we both have pretty good research skills, access to lots of databases and are reasonably entrepreneurial.

Also, the USPTO has an online application. See the TESS system, which allows you to search to see if someone has already trademarked your name, and the TEAS system, which allows you to apply online. How hard could it be?

I forgot we were dealing with the U.S. government.

The big problem with the USPTO’s site is that you cannot work on it, save your work and return to it later. Although the site says that you CAN do that, don’t be fooled. As an employee admitted to me some weeks into the process, the “save” option only comes on the second-to-last screen … after you’ve done everything already.

Saving was a problem. Uploading our logo in the correct format was also a problem (we kept getting rejected). I even watched an extremely flat-footed mock newscast that was supposed to offer me quick tips on filling the form out. The tips were, well, not so quick … or very useful.

Finally, I hit on the answer. I live on a hill literally a 15-minute walk from the USPTO. “I will just go there,” I thought to myself.

I packed Quinn, my five-year-old, up and we trekked down there. (The USPTO has a small interactive museum, so this wasn’t quite as painful for her as it might seem on the surface).

I arrived in the empty customer service office, asked for help, showed a very kind woman my problem and then heard her say. “Well, you’ll have to get IT support.”

OK, IT support. Can we call them? Can I walk over to their office?

No.

We have to email them. “And it may be six weeks until they get back to you,” she said.

Finally, a languid woman spoke up from across the room.

“Why doesn’t she just do a paper filing,” came the voice from behind a cubicle.

I left the USPTO with a packet of papers designed to be filled out with a typewriter (yes, I meant that).  I printed our application in black ink, attached a photocopy of our logo and the following week, walked it back down the hill with a $300 check.

That was two months ago.

The hotline says the last action taken on our case was on March 7th. And guess what that action was: “This case has not been assigned to a lawyer.”

The most ironic part of the experience was the poster hanging on the wall in the customer service office, which said: “We try to please our consumers.” I wish that the poster had said: “I work for you, boss.”

I don’t really know if we’ll get a trademark this way, or if we’ll have to hire a lawyer. Has anybody else out there run into this kind of blockade?

Please let us know.

 

 

 

 

 

 

 

Growing Your Business, Uncategorized , , , ,

5 Ways to Get Freelance Clients to Come To You

Freelancing can be a lot of fun if great, well-paying clients come to you, so you don’t have to  spend time continually marketing yourself. But many freelancers find it challenging to make this happen.

For advice on what employers seek in the freelancers they pursue aggressively, the$200KFreelancer sought advice from an employer known for treating freelancers very well. Scott Cullather is managing partner and founder of inVNT, a 30-employee live events agency with 5 offices in New York, Detroit, Washington, D.C., Jacksonville, Fla. and London.

inVNT founder Scott Cullather

Cullather estimates that, over the course of a year, he hires about 100 freelancers to serve his clients, which include many giant corporations in the U.S. The company has about 30 freelancers who are so important to key projects that Cullather likes to lock them in ahead of time for three to six month commitments. Because they are so valuable, he makes it possible for them to obtain health insurance through the company’s benefits plan and will provide them with needed tools such as a PDA or cell phone. These folks are invited to important company meetings and parties, if they want to attend, as well as to fun events. For instance, Cullather recently invited four freelancers to a New York Women’s Foundation Event, featuring Hillary Clinton, for which tickets go for $1,000 a piece.

So what does inVNT look for when hiring these valued freelancers, who range from techies to web designers? Here’s Cullather’s short list of the qualities that put them in demand.

Outstanding performance. No matter what the discipline, Cullather looks for people who are at the top of their field. That means they are not only good at what they do but are consistently creative and avoid rehashing the same ideas that worked in the past. “If the quality of the work you do isn’t of a certain level, then you’re not the right fit,” he says. (Newbies: If you’re just starting out, this feedback should be an incentive to keep looking for opportunities to hone your craft, whether it is through work assignments with clients who have high standards or through classses that will help you raise your game).

Enthusiasm and passion for the job. “Behavior is infectious,” says Cullather. “When you’re positive and enthusiastic, that’s a really important piece of the equation.”

A knack for collaboration. “Often times, freelancers are brought in at a very senior level,” says Cullather. “They’ll have full-time team members reporting to them.” Cullather looks for freelancers whose management style fits into the company’s culture, which downplays hierarchy in favor of fostering creativity and innovation. Someone who is a prima donna, he says, “is not really right.”

Because some freelancers interact with the firm’s clients directly, Cullather looks for people who know how to handle such relationships professionally. “While they may not own the entire project, they are representing our brand and relationship,” he says. “They have to have certain skills around how to act and how to represent themselves and us in front of clients.”

An ability to meet deadlines. “Often times, people freelance because they have a lot of flexibility around their lifestyle,” says Cullather. He understands that. However, he’s got a business to run and needs to count on them to deliver their work on time. “It is uber critical that they be able to hit those deadlines,” he says.

Great references. When inVNT gets referrals to new freelancers, it checks in with previous agencies where they’ve worked and even clients they served for those agencies–through both direct and indirect references. “Its one thing to say I worked for XYZ agency and give a reference,” says Cullather. “If you’re able to get to XYZ agency’s client and get a [positive reference] second hand, that really seals the deal.”

 

 

 

 

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Who Will Lead The Revolution For More Nuanced Lives?

Over the weekend, Judith Warner published a New York Times book review piece about The Conflict, the book by a French philosopher that lashes out against attachment parenting. Warner compares it with Madeleine M. Kunin’s latest book, “The New Feminist Agenda: Defining the Next Revolution for Women, Work, and Family.” (See our post Time Magazine’s Breastfeeding Cover: Give It A Rest Already).

The Conflict is ultimately harmful in setting up a false dichotomy for women, Warner says – it’s either care for yourself or care for your family. Then, she comes out in favor of a more nuanced view, saying that “a life combining both nurturing and providing for family is not only the most satisfying, but also the most traditionally natural for mothers.” (She sources the idea to evolutionary anthropologist Sarah Blaffer Hrdy).

Kunin’s book is a decidedly practical look at the way the working world needs to adapt to women’s dual role. Advocating for family leave and sick days is nothing new, though it is always shocking to read how behind U.S. corporations are when it comes to these policies.

“Despite the fact that only about 20 percent of American families with children under age 15 are now constructed along the old model of a working father and a stay-at-home mother, the United States is virtually alone in the world — or, more precisely, it’s in the exclusive company of Liberia, Papua New Guinea and Swazi­land — in not guaranteeing any form of paid leave for families with newborns,” Warner reports.

Her most compelling paragraph comes at the end, when she asks this question:

“How do you get today’s moms, and all their equally overtaxed potential allies, to show up for a revolution? Perhaps we need a 21st-century Gloria Steinem, a multi­tasking, minivan-driving, media-savvy soccer mom (or dad) with just enough of a hint of glamour to make protest as appealing a prospect as Girls’ Night Out.”

 

 

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Is Journalism the Best Job in the World?

A friend’s son interviewed me over the weekend about the field of journalism. He was doing the interview for his history class, so some of the questions centered on my recollections of a specific mass layoff at a New York City paper in the 1990s. As he asked me, with some concern, what I thought the fired employees did after they lost their jobs–and I told him they probably found other gigs, like all of the other people laid off in this field, or else figured out something else to do–I realized how jaded I’ve become about all of the turnover in our industry.

I used to be surprised when someone talented and hard-working lost an editorial staff job. Now I’m rarely shocked to find that my emails to a favorite editor are suddenly bouncing back because that person is “no longer with” a publication. It seems like almost anyone can become a casualty as the media reinvents itself in response to fast-changing technology. The only self defense is freelancing, where you’re in a constant state of readiness for change and you’re the one who ultimately controls whether you have work to do that day. If you’re an entrepreneurial type, you can use your natural resilience to find new opportunities.

Jeff Bercovici’s popular blog post on Forbes (where I also blog) reminded me that, in the midst of all of the creative chaos, there are still opportunities aplenty for all of us. In “Forget That Survey: Here’s Why Journalism Is the Best Job Ever,” he enumerates the many reasons being in this field is still a great reason to get up in the morning. Two reasons I liked: You get paid to read a ton and to meet interesting people. I won’t spoil things by repeating the whole post here, but it’ll definitely put you in the mood to work today.

What do you think? Is journalism the best job ever?

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One More Sign That A Freelancer’s Blog Isn’t The End — It’s The Means To An End

Jenny Lawson started a meme with Wil Wheaton that punished pr people for sending pointless pitches. Check out this link: http://thebloggess.com/heres-a-picture-of-wil-wheaton-collating-papers/

A couple of days ago $200kfreelancer posted a story about Jonathan Blum, who has abandoned the high-traffic model of blogging in favor of producing quality content for a select group of clients.

Right after we published, this story turned up in the New York Times, about a writer named Jenny Lawson, who blogged for free at The Houston Chronicle, built up a following, turned herself into a brand and is now publishing a book. At first glance, I thought the story was evidence for the other side of Blum’s argument: after all, Ms. Lawson gave a lot of content away for free –and still does–and has been wildly successful.

A closer read is more revealing. Ms. Lawson had to work for 10 years to get to this point.

In 2010, after more than a decade of blogging, first for The Houston Chronicle, and then as author of The Bloggess, Ms. Lawson ended up at the center of a two-day auction among 12 publishing houses for the rights to her debut memoir, “Let’s Pretend This Never Happened.” The book, which was published in April, made its debut on the New York Times hardcover nonfiction best-seller list last week at No. 2.

And, once again, I think it’s crucial to recognize that the blog is the means to the end. In Jonathan Blum’s case, the blog is a PR tool for his paid content; in her case, it is a brand-building exercise that allowed her to sell a book

What do you use your blog for?

 

 

 

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Time Magazine’s Breastfeeding Cover: Give It A Rest Already

A few weeks ago the $200kfreelancer covered the Ann Romney chapter of the Mommy Wars in The Mommy Wars: A Pacifist View. This is an issue close to our hearts because both Elaine and I left the corporate life for the freelance life in large measure because we wanted to stay home with our children.

Not surprisingly, the media is reviving this thread of conversation with gusto. The New York Times has a lively thread of debate covering the book The Conflict: How Modern Motherhood Undermines The Status of Women. And I’m sure you’ve seen the flap over the Time magazine cover that shows a 3-almost-4-year-old breastfeeding.

The conversation has turned, not just into a debate about how to balance home and work, but a debate about the perfect woman. What percent mother,  career woman, wife makes up the perfect woman — and does she have to get her nails done too?

Most women I know strive to reach an ideal of perfection, created not only by the media but by their own expectations of themselves. Most men I know just look at the world around them and decide they’re doing just about as well as the next guy, and that’s OK.

Women need to give themselves and each other a break. As Marine Corps Reserve Maj. Erin Gianopoulos wrote on The New York Times blog:

I think the goal of this discussion should not be to encourage women to take one road or the other, or to defend your own choices. It should be to make all roads and all choices accessible in some way to all mothers.

I nursed both my children while I was working — often while I was interviewing someone or typing. No doubt I did a less-than-perfect job of both the nursing and the interview. I’m happy I accomplished both.

Part of what we want to do at 200kfreelancer is offer our support for all the different alternative career paths available to people who want more than just the strictly corporate life. No judgements here — we’re happy to help you find the path that’s right for you.


 

 

 

 

 

 

 

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Fast-Track Your Work-At-Home Business

Poornima Vijayashanker went from being an early employee of Mint.com to founding Bizeebee, a business which advises folks like yoga studio owners on how to grow their businesses. The 29-year-old engineer–who enjoys yoga in her spare time–has expanded the six-person company to serve about 500 clients since 2010. She also blogs about her experiences in a “mengineer’s world” as the Femgineer.

The $200KFreelancer recently asked Vijayashanker for her advice for self-employed

Poornima Vijayashanker

professionals who work outside of traditional office space on how to build a thriving business. Here are her tips.

Invest in the right technology. Vijayashanker initially used Skype and Google+ Hangouts for virtual meetings, but as she expanded her business, she felt it was worthwhile to invest in GoTo Meeting, especially for conversations with investors. “Some of the paid products offer a lot more robust solution,” she says.

Expand your reach with “virtual” help. As your business become more established, you may get so busy you have to choose between turning away work or bringing on extra help to meet the demand. Vijayashanker likes to hire talent through oDesk, which has a technology for tracking the hours that freelancers devote to a project.

“The more tasks you can get off your plate, the more efficient you’re going to be,” she says. “You’ll be more relaxed and have more time to think about your business.”

Stay reachable. Even if you don’t have to answer to a traditional boss, you’re still accountable to the key stakeholders in your business. Make sure your clients and team members can reach you during normal business hours–even if you’re out at a meeting–and that they know what method to use to contact you. “In general, everyone should be available from nine to five,” she says.

Build keeping in touch into your routine. Vijayashanker makes it a regular discipline to send out an enewsletter and posts to a blog to keep clients up to date on what’s going on in her business. “Whether you’ve changed your physical location or added staff, clients need to know,” she says. You never know when sending out a newsletter will help you reconnect with a customer you haven’t seen for a while.

Avoid burnout. If you do business from home, build transitions into your day so it doesn’t feel like you’re always at work. “I like to set the goal that at 6 p.m. I’m going to make dinner or work out–out of the house,” she says. “Those breaks (are) a nice mental shift.”

 

 

 

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High-End Business Model Helps Freelancer Thrive

Jonathan Blum’s love affair with the Internet is long gone. The freelancer, who has a regular column for TheStreet.com and who writes for such outlets as Entrepreneur Magazine, was an early and prolific blogger and eventually built up a high-volume content flow on his web site, which led to paying gigs and a lucrative career.

At the peak, he and writers to whom he outsourced were producing 150,000 to 200,000 words a year.

“I experimented with everything, algorithms, off-shoring,” he says. “I drank the Kool-Aid. I thought, I will become an expert in all these efficiencies; I’ll become so good at being this cloud-based newsroom.”

So much for that. After the financial crisis, Blum took a good look at what he was doing and decided to go the other way, radically.

“None of it scales. You can’t stay ahead of the curve,” he said. “Once the crash really came along, in 2010 … I pumped a lot of money in,” he said. “I had to hire writers to keep up the traffic. People would just steal it. It became a really, really expensive PR mechanism.”

His response? He retooled his content shop to focus on producing top-quality work for select clients. He is spending a lot more time marketing (often pitching by phone) to those high-paying outlets.

Rather than focusing on volume, his web site, www.blumsday.com, is a brochure for his service.

Free content is a pr tool, he says, not the end in itself.

Blum now has five writers who work with him as independent contractors. “We are absolutely, utterly on the high end,” he says. “Our goal is to win as many Pulitzer prizes every year. We hope to hold on to our premiums.”

He pays a decent rate: Interns make $10 an hour; writers make in the $40-an-hour range. When Blum lands an assignment, they share in the work. For instance, a recent project for Microsoft meant Blum reporting from India, another writer ghostwriting, and a fact-checker helping out.

“Think of us as an on-demand technology commentary and enterprise story team,” says the web site.

Revenue is less than $1 million a year, but Blum says, “I’ve never made more money. Last year we had a record year.”

Not that he believes the future is assured.

“I personally believe the Internet economy will be seen as a classic American mistake, like Prohibition,” he says.

The volume of bad content being poured onto the Internet via social media outlets eventually may overcome any advantage of quality that professional writers bring to the table, he says.

Like him, we’re hoping that’s not the case.

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Coffee Break For Freelancers: Hemingway’s Advice To Fitzgerald

The most valuable piece of writing advice I’ve ever read (and I don’t remember where I read it) was simple: Give yourself the freedom to write a shitty rough draft.

That thought will often get me over the hump at the beginning of writing, when the blank screen feels like an intimidating ocean.

A few days ago, a friend sent me a link to the site Letters of Note.

"All you need to do is write truly and not care about what the fate of it is," Hemingway told Fitzgerald.

The site had posted a letter from Ernest Hemingway to F. Scott Fitzgerald, written in response to Fitzgerald’s request for feedback on Tender Is The Night.

The letter is wonderfully entertaining and full of good advice, especially for long-form writers. For anybody, starting almost any project, it contains this wonderful nugget:

“Write,” says Hemingway. “And don’t worry about what the boys will say nor whether it will be a masterpiece nor what. I write one page of masterpiece to ninety one pages of shit. I try to put the shit in the wastebasket.”

Check out the rest of the letter here.

 

 

 

 

The Lifestyle, Uncategorized , , , , ,

She Traded Corporate Life for Freelancing–and Loves It!

Debbie Feldstein spent 25 years in an enviable career at the New York Emmy Awards. She worked her way up from secretary to executive director of the nonprofit, which recognizes excellence in TV programming. She spent a decade at the helm there. But eventually, Feldstein yearned to try something new. When her parents passed away, she used her inheritance to take time off from her career and figure out her next steps.

Debbie Feldstein's "pensive" portrait

Looking at employment listings in her longtime field of association management made her realize she didn’t want to go back to what she’d done before. She came to an important realization: “What I really wanted for the second half of my life was to work solo,” she says. “I was absolutely ready to answer to myself, to be my own boss, and, most importantly, to benefit directly from my efforts.”

Feldstein also wanted more of a professional identify outside of a single employer. At the Emmy Awards, she says, she was so deeply involved in the organization that her identity in the world became blurred with her role there. “It wasn’t me that was important, it was my title that was important,” she says. Being a freelancer, she realized, was a chance to express who she was.

That was 12 years ago. Tapping her skills in writing press releases and other materials for the Emmy Awards and her ready wit, she built a thriving career in New York City as a freelance copy writer using the site Elance–writing everything from web content to books–and has never looked back. “It sounds hokey, but freelancing is the most challenging and rewarding work there is,” says Feldman, who is owner of Creative Blocks Editorial Services.

How did she maintain her staying power in freelancing, despite all of the ups and downs of the economy since she started? Here are a few strategies she shared with the $200KFreelancer.

Learn how to keep anxiety and depression at bay. It’s natural to feel worried if work is slow, but don’t let a rejected pitch or lost bid derail you. “Spend a day being depressed about it. Then, the next day when you wake up, say `I’m going to redouble my efforts and do things I don’t like, like job hunting online or networking,’” she recommends. The key is to focus on things you can control. “The essence of depression is inactivity,” she says. “You’re reacting to something outside of you. If you’re proactive, it’s impossible to be depressed. You’re doing something.”

When the economy contracts, there may be times when you think there’s not enough work to go around. That’s a fallacy, she says. “The world is filled with freelance assignments for all of us,” she says. “There’s no shortage of work.” The key is to avoid taking jobs you’re not good at because you’re fearful of what the economy may bring, she says. You won’t feel good about your performance, and clients won’t be happy with it, either. “You have to find the work that’s right for you.”

Find ways to create spin-off projects. Feldman has learned one secret to building a constant flow of work: Suggest ways for clients to build on existing projects, creating new opportunities for herself. For instance, when she won a gig writing 24 emails for one client, she asked, “What if it were a 52-week series?” The client liked the idea–and it resulted in more work for her.

Many times, clients aren’t aware of all of the possibilities for a project, so don’t be shy about offering your ideas on how to make it better, she suggests. “People are eager for your input as a freelancer,” she says. “You’re the expert. You have a great deal to offer that someone is looking for.”

Build your personal brand. Each freelancer has something unique to bring to clients, so take time to identify your strengths and use that information in bidding on work. On a site like Elance, it may be hard to compete on price against creative professionals based in countries where going wages are much lower–so don’t even try, she recommends. Instead, play up what you have to offer. “American writers will always be in demand,” she says. “We’re expensive but we’re universally respected.” When bidding on Elance, she says, “I’ve learned to say `Hi from New York City, the media capital of the world.’” But you don’t have to be in New York City to use the same approach, she says: “For people who are not in a major metropolitan area, it’s `Hello from the Heartland.’”

“Show who you are and what makes you unique,” without dismissing other freelancers, she recommends. That’s what freelancing is all about.

 

 

 

 

 

 

 

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